What is Second Use B.V. and what do you offer?

• Second Use B.V. is a company focused on sustainable electronics. We offer high-quality refurbished electronic devices, such as smartphones, laptops and tablets, at affordable prices.

Are the products you sell reliable?

• Absolutely. Our products undergo strict quality controls and are thoroughly tested. We strive for reliable, high-quality electronics that meet our quality standards.

What does “refurbished” mean at Second Use?

• Refurbished means that our technicians have carefully inspected each product, repaired any defects and ensured it meets the highest standards again. This way we extend the lifespan of electronic devices.

What about warranty on your products?

• We offer warranty on all our refurbished products. The warranty period varies per product and is clearly stated at purchase.

What happens if I’m not satisfied with my purchase?

• At Second Use we stand behind our products. If you’re not satisfied, you can return the product within a certain period according to our return policy.

Are the prices at Second Use competitive?

• Yes, we strive for affordable prices for high-quality refurbished electronics. Our goal is to make sustainable choices accessible to a broad audience.

What about the privacy of my data at Second Use?

• We value privacy highly. Our privacy policy ensures the protection of personal data, and we only share this information in accordance with applicable laws and regulations.

Are accessories included with the purchase of a product?

• The inclusion of accessories varies per product and is clearly stated in the product description. In most cases we provide the necessary accessories.

How can I contact customer service?

• For questions or help you can contact our customer service via klantenservice@seconduse.nl, or use the contact form on our website.

Do you also support recycling programs for old electronics?

• Yes, we encourage sustainability. If you have old electronics, you can use our recycling program, where we handle electronic waste responsibly. Contact us for more information.